WMS Inventory Tracking in Charleston, SC
Counts you can open yourself, including what is still on bond.
From the dock door to a count you can see.
Every status we warehouse — bonded, General Order, and free — is on the same system so a mixed building does not become two sets of books.
- STEP 01
Receive
Freight is received against the bill of lading or inbound notice. Exceptions are recorded at the dock, not discovered a week later when someone asks for a count.
- STEP 02
Putaway
Product is put away to a location. Bond status travels with it, so bonded cartons are not mixed into a free-cargo pick face.
- STEP 03
Look it up
On-hand, aging, movement history, and bond status are available in the importer portal. Lot and serial numbers are tracked when the product has them.
- STEP 04
Pick and ship
Picks are routed off the WMS — each, inner, case, or pallet — and the shipment closes the balance. That labor is pick and pack; the record is the WMS.
You should not have to call for a count.
Visibility, not a software pitch.
Questions people ask before we send a portal login.
What does WMS-tracked inventory mean here?
Inventory is received, put away, picked, and shipped in a warehouse management system, not on a spreadsheet we email once a week. You can see counts and movements without calling us. Bonded cargo, General Order cargo, and free cargo sit side by side under one logon.
Where do I look up my inventory?
The importer portal is at portal.candcwarehouse.com. On-hand, aging, in-and-out activity, and bond status are pulled on demand. The phone number is still (843) 818-2332 when the portal is not the right tool.
Do you track lots and serials?
Lot and serial tracking where the product needs it, plus movement history. We do not claim lot tracking on freight that arrived with no lot data. If your SOP requires it, say so when the first receipt is booked.
Is bonded inventory in the same system as domestic?
Yes. Bonded, General Order, and free cargo are tracked side by side. Bond status is visible so a pick does not accidentally pull cartons that are still on bond.
Can the WMS drive pick and pack?
Yes. Each, inner, case, and pallet picks are routed off the WMS. That fulfillment work is the pick-and-pack service. The WMS is the record; pick and pack is the labor.
How much inventory can the system see?
Both buildings. The facility page states 3,000+ racked pallet positions across Ladson and Hanahan, plus floor-load space for oversized cargo. The portal shows what is actually on hand, not a marketing capacity number.